Refund Policy


If you’re unable to keep your fingerprinting appointment and call us to cancel within 24 hours of your scheduled appointment, we will gladly refund all fees. Should you miss a scheduled appointment without providing 24 hour notice, unfortunately, we’re unable to provide a refund.

Your Refund May Take A Few Days To Process

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Need help?

Contact us at {email} or give us a call at (850) 396-0082 for questions related to refunds.

Private Investigators & Biometric Fingerprinting